We strive to deliver products purchased from Fiorella Store in excellent condition and in the fastest time possible. We charge minimal shipping charges to our customers.
If the order is canceled, lost or un-delivered to your preferred location, we will refund the order amount. If you return an order delivered to you, order shipping charges will not be refunded. However, if you self-ship your returns, we will reimburse self-shipment charges based on Fiorella Store's Returns Policy. For accounts whose return behavior violates our fair usage policy, a delivery charge of Rs. 149 will be levied on all orders, irrespective of order value. Order value is calculated after applying discounts/VAT/GST or any other applicable charges.
How do I check the status of my order?
Please tap on the "Orders” section under My Account link of Website to check your order status or call us at +91 9054009064 to get updates about your order.
How are orders placed on Fiorella Store delivered to me?
All orders placed on Fiorella Store are dispatched through courier services partners like Blue Dart, Delhivery, ExpressBees, ECom Express Etc.
Does Fiorella Store deliver products outside India?
Yes, Fiorella Store delivers products outside India. In this case, there will be no exchange and no return from the company side. And if the still customer returns the product(s), only the amount of product will be refunded.
How can I get my order delivered faster?
Usually it will take 3 to 5 working days, than depends on your location, if we are offering such service and your area Pin-code is serviceable, you will receive communication from our end.